Frequently Asked Questions

We are asked this question a lot

Q. Do you offer free trial?

No, we do not offer a free trial. However, we do offer 30-days money back guarantee.

Q. Does SendMails have recurring fees?

For a limited time, you can get full access to Sendmail.Solutions without paying ANY recurring fees. There re no hidden charges or upsells for additional features. Here's the pricing for different tiers:
97$ - 10,000 Subscribers
197$ - 30,000 Subscribers
297$ - 50,000 Subscribers
397$ - 75,000 Subscribers
497$ - 100,000 Subscribers
697$ - 150,000 Subscribers
897$ - 200,000 Subscribers
1,297$ - 500,000 Subscribers
1,999$ - Unlimited Subscribers

Q. What does subscriber mean in Sendmail.Solutions?

In Sendmail.Solutions, a subscriber refers to an individual's email which can receive emails or newsletters from your business. These subscribers are added to your audience list and can be managed, segmented, and targeted for email marketing campaigns.

Q. Why is there such a price difference compared to other solutions?

It’s because of an exclusive one-time payment offer. When this offer expires, there will be no such significant difference in pricing between Sendmail.solutions and other solutions with similar features.

Q. How can I send 10,000 emails for 1$?

You can send 10,000 emails for just 1$ by using our native integration with Amazon SES. Amazon SES charges only $1 for every 10,000 emails you send.
Note: You will be paying this amount to Amazon SES not Sendmail.solutions.

Q. If I have Amazon SES, why do I need to use Sendmail.Solutions?

While Amazon SES is a powerful email sending service, Sendmail.Solutions provides an intuitive interface and additional features that enhance the email sending experience. It offers a user-friendly dashboard, email list management, pre-designed templates, drag-and-drop editor, and advanced analytics. These features make it easier to manage email campaigns, improve deliverability, and create visually appealing emails. Sendmail.Solutions acts as a management layer on top of Amazon SES, complementing its capabilities.

Q. Besides paying to Sendmail.Solutions, who else do I need to pay to send emails?

Besides paying for a Sendmail.Solutions subscription, you will also need to set up an SMTP server (e.g. Amazon SES) to send emails. Amazon SES charges its own fees for email sending, which start at $1 for 10,000 emails. If you are using free email providers like Gmail, then you don't need to pay any additional fees.

Q. How can I login to my account?

You can login to your account from https://dash.sendmail.solutions

Q. How can I reset my account password?

You can reset your account password from here:
http://app.sendmail.solutions/password/reset

Q. Can I connect this on multiple websites?

Yes, you can connect Sendmail.Solutions to multiple websites. And, you can also create multiple audience list to manage subscribers of more than one business/website.

Q. Why SendMails is so affordable?

We offer SMTP integrations. There are many popular SMTP service providers such Amazon SES (simple email services). Amazon being such a big company is able to offer the cheapest email SMTP service in the world. You pay $0.10 for every 1,000 emails you send or receive using Amazon SES. It’s cheaper than any popular email service like MailChimp out there.

Q. Does SendMails provide the in-built SMTP server?

No, Sendmail.solutions does not provide its own in-built SMTP server. However, you can easily connect any SMTP server of your choice using Sendmail.solutions' native SMTP & API integrations.

Q. How many emails can I send per day with Sendmail.Solutions?

There is no set limit on the number of emails you can send per day with Sendmail.Solutions. The email sending limits depend on the SMTP server you connect with. For example, if you connect with Amazon SES, you'll get a daily sending limit of 50,000 emails.

Q. Which SMTP Integration do you support?

We support native SMTP & API integrations with external providers such as Amazon SES, Mandrill, Mailgun, and SparkPost. However, you can easily connect any SMTP server with Sendmail.Solutions.

Q. Can I rotate SMTP server with Sendmail.Solutions?

Yes, you can rotate SMTP servers with Sendmail.Solutions. You can connect multiple SMTP servers and rotate them for your email sending needs.

Q. Do you handle email bounces and spam?

We track bounces and spam complaints, invalid contacts get blacklisted to not send them again unless you remove them. You can also analyze your email campaign to get a spam score and ways to improve it.

Q. Why you don’t offer inbuilt SMTP server?

We believe in giving our users the flexibility to choose their own SMTP server based on their specific needs and preferences. By allowing you to connect your own SMTP server, such as Amazon SES, you can take advantage of their affordable pricing and reliable deliverability while enjoying all the features of our email marketing platform.

Q. Do you have an affiliate program?

Yes, we have an affiliate program with a 20% commission. You can register from here: https://sendmail.solutions/affiliate-area/

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